Legal Agreement Governing Your Use of to888 Services
Last Updated: January 15, 2026 | Effective Date: January 15, 2026
For the purposes of this Agreement, the following terms shall have the meanings set forth below:
You must be at least 21 years of age to register an account and use to888 services. By registering, you represent and warrant that you meet this minimum age requirement. to888 reserves the right to request proof of age at any time, and accounts found to be held by individuals under 21 years of age will be immediately suspended and all funds forfeited.
Our services are intended exclusively for residents of Indonesia. You must be physically located in Indonesia at the time of registration and each time you access our services. Use of VPN, proxy servers, or other methods to circumvent geographic restrictions is strictly prohibited and constitutes grounds for immediate account termination.
You must have the legal capacity to enter into a binding contract under Indonesian law. You confirm that you are not under any legal disability that would prevent you from entering into this Agreement. You are solely responsible for determining whether your use of to888 services complies with applicable laws in your jurisdiction.
The following individuals are prohibited from using to888 services:
To access to888 services, you must register a personal account by providing accurate, complete, and current information including your full legal name (as it appears on your Indonesian national identity card or KTP), date of birth, residential address, email address, and phone number. You may only register one account per person. Multiple accounts belonging to the same individual ("duplicate accounts") are strictly prohibited and will result in closure of all accounts and forfeiture of funds.
Before processing your first withdrawal, to888 requires completion of KYC verification procedures. You must provide clear copies of:
KYC documents are typically reviewed within 1-24 business hours. to888 reserves the right to request additional documentation at any time to verify your identity, age, address, or payment methods.
You are solely responsible for maintaining the confidentiality of your account login credentials (username and password). You must:
You are liable for all activities conducted through your account, whether authorized by you or not. to888 is not responsible for any losses arising from unauthorized use of your account resulting from your failure to maintain proper security.
to888 reserves the right to suspend or terminate your account immediately, without prior notice, if we determine (in our sole discretion) that:
Upon termination, all pending bets will be void, all bonuses will be forfeited, and your account balance (excluding bonus funds and any winnings derived from Terms violations) will be returned to your registered payment method after deduction of any fees or amounts owed to to888.
to888 accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, and ShopeePay. All deposits must be made from a bank account or e-wallet registered in your own name. Third-party deposits are prohibited. Minimum deposit amounts vary by payment method and are displayed on the deposit page. to888 does not charge fees for deposits, but your bank or payment provider may apply transaction fees.
Bank transfers are typically processed instantly during Indonesian banking hours (Monday-Friday, 08:00-16:00 WIB). Transfers initiated outside banking hours will be credited on the next business day. E-wallet deposits (OVO, DANA, GoPay) are processed instantly 24/7. If your deposit has not appeared in your account balance within 30 minutes, please contact customer support with your transaction receipt.
You may request withdrawals of your account balance (excluding active bonus funds) to your verified Indonesian bank account or e-wallet. Withdrawal requests are processed within 1-24 hours after approval, subject to successful KYC verification. Minimum and maximum withdrawal limits apply based on your VIP tier. to888 reserves the right to request additional verification documents before processing large withdrawals.
Withdrawals are subject to the following conditions:
to888 operates in compliance with international anti-money laundering (AML) and counter-terrorism financing (CTF) standards. We reserve the right to conduct enhanced due diligence on accounts with unusual transaction patterns, including but not limited to: rapid large deposits followed immediately by withdrawal requests with minimal gameplay, use of multiple payment methods within short timeframes, or deposits/withdrawals significantly exceeding normal betting activity. Accounts flagged for AML review may experience delayed withdrawals pending investigation.
Bonuses and promotional offers are provided at to888's sole discretion and may be modified, suspended, or cancelled at any time without prior notice. Unless otherwise stated, bonuses are available to verified players who meet specific criteria (e.g., first deposit, minimum deposit amount, promotional period participation). Each bonus is subject to individual terms and conditions which must be reviewed before claiming.
All bonuses are subject to wagering requirements before associated winnings can be withdrawn. The wagering requirement specifies the number of times you must wager the bonus amount (or deposit + bonus amount) on qualifying games. For example, a bonus with a 30x wagering requirement means you must place bets totaling 30 times the bonus amount. Different games contribute differently toward wagering requirements:
The following activities are prohibited when playing with bonus funds and constitute bonus abuse:
to888 reserves the right to confiscate bonus funds and any associated winnings if we determine that you have abused bonus terms or engaged in fraudulent activity to exploit promotional offers.
Bonuses and their associated wagering requirements must be completed within the specified validity period (typically 7-30 days depending on the promotion). Failure to meet wagering requirements within the validity period will result in forfeiture of the bonus and any winnings derived from it. Active bonuses may be cancelled at any time by contacting customer support, but this will also forfeit any winnings associated with that bonus.
When playing with active bonus funds, a maximum bet limit applies (typically Rp 10,000-50,000 per bet depending on the specific bonus terms). Exceeding the maximum bet limit while wagering a bonus will result in forfeiture of the bonus and associated winnings. Always review the specific terms of each bonus before claiming.
All games on the to888 platform use certified Random Number Generators (RNG) or live dealers to determine outcomes. Game results are final and binding. to888 does not control or influence game outcomes. Published RTP (Return to Player) percentages reflect long-term theoretical payouts and do not guarantee short-term results for individual players.
In the event of a technical malfunction, system failure, or disconnection during gameplay, to888 will make reasonable efforts to restore your session. If restoration is not possible, pending bets may be voided and stakes returned, or the game round may be completed using the game provider's disconnection policy. Check individual game rules for specific disconnection procedures.
The following activities are strictly prohibited and constitute violations of these Terms:
to888 is committed to providing a fair and transparent gaming environment. We employ sophisticated fraud detection systems to identify irregular betting patterns, collusion, and other forms of cheating. Suspected violations will be investigated, and appropriate action will be taken, including account suspension, confiscation of winnings, and referral to law enforcement authorities if criminal activity is suspected.
Online gaming is intended as entertainment for adults aged 21 and older. to888 promotes responsible gaming practices and provides tools to help you maintain control over your gaming activity. Remember that gaming should never interfere with your financial obligations, work, relationships, or overall wellbeing.
to888 offers the following tools to help you manage your gaming:
All responsible gaming tools can be accessed through your account settings or by contacting customer support. Limits take effect immediately and cannot be increased for a minimum cooling-off period.
If you feel that your gaming is becoming problematic or causing harm, please seek help immediately. Contact our support team at [email protected] to discuss self-exclusion options, or reach out to professional organizations that provide confidential assistance and counseling. Warning signs of problem gaming include: spending more money or time than you can afford, chasing losses, neglecting work or family responsibilities, borrowing money to fund gaming, or feeling anxious or depressed about gaming activity.
While to888 strives to maintain 24/7 service availability, we do not guarantee uninterrupted or error-free access to our platform. We reserve the right to suspend or terminate services at any time for maintenance, upgrades, legal compliance, or other operational reasons. to888 is not liable for any losses resulting from service interruptions, technical failures, or third-party provider outages.
to888 services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will meet your specific requirements or that any errors will be corrected.
To the maximum extent permitted by law, to888, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising out of or related to your use of our services, even if we have been advised of the possibility of such damages. Our total liability for any claims arising from these Terms shall not exceed the amount of deposits you have made to to888 in the six months preceding the claim.
You agree to indemnify, defend, and hold harmless to888 and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney fees) arising from: (a) your violation of these Terms, (b) your use or misuse of our services, (c) your violation of any third-party rights, or (d) any fraudulent or illegal activity conducted through your account.
These Terms and Conditions shall be governed by and construed in accordance with international gaming regulations and commercial practices applicable to online gaming platforms serving the Indonesian market. Any matters not covered by these Terms shall be resolved in accordance with generally accepted industry standards and principles of fairness.
If you have a complaint or dispute regarding our services, you must first contact to888 customer support at [email protected] to seek an amicable resolution. We will investigate all complaints thoroughly and respond within 14 business days. Most disputes can be resolved through direct communication with our support team.
Any disputes that cannot be resolved through customer support shall be submitted to binding arbitration in accordance with internationally recognized arbitration rules. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties. You waive any right to participate in class-action lawsuits or class-wide arbitration against to888.
to888 reserves the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically. Material changes will be communicated via email or prominent notice on our website.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent.
These Terms and Conditions, together with our Privacy Policy and any specific promotional terms, constitute the entire agreement between you and to888 regarding your use of our services and supersede all prior agreements, representations, and understandings.
You may not assign, transfer, or delegate your rights or obligations under these Terms without to888's prior written consent. to888 may assign these Terms to any affiliate or successor entity without restriction.
For questions regarding these Terms and Conditions, please contact us at:
If you have questions about these Terms & Conditions or need clarification on any provision, our support team is here to help. You can also review our Privacy Policy to understand how we protect your data, visit our Responsible Gaming page for tools and resources, or check our FAQ for quick answers to common questions.